Refund and Returns Policy
PLEASE READ OUR REFUND POLICY BEFORE PURCHASING!
The management of the system requires a huge investment. We, therefore, do not offer any refunds.
If you are unable to sell your products on Facebook despite advertising them, do you demand a refund from Facebook? If you purchase a year’s worth of domain names and hosting but do not get around to using them, do you receive a refund from GoDaddy? If you establish a store on Shopify but do not include any products or run any ads, but continue the subscription for six weeks, will you get a refund from Shopify for the six-week subscription?
The same rules apply to Offerxonline Services. We put up offers, allow you to purchase them at your own will, give you access to all, and thus complete our expert services. It, therefore, does not make you eligible to demand a refund from us.
No Refund is provided under any condition. It’s a Group Buy Tools sharing service, and the nature of the service is different from other services, it’s difficult to maintain uptime with these kinds of services, but we try our best to provide the highest uptime to our customers so that we can retain them. We know if our service quality is not good customers will not stay with us, we already know this, therefore, we try our best to provide maximum uptime, however, if sometimes tools go down, please let us know via support we will try our best to make it available for you.
Lifetime Deal:Â We are offering 30 days refund only on our lifetime deals. If you want to refund within 30 days, the refund will be given. but as long as you use the tools, the money will be deducted (Upto 550 TK) and the remaining money will be refunded.
Overview Refund and Returns
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refund and Returns
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@offerxonline.com .
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@offerxonline.com and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at hello@offerxonline.com for questions related to refunds and returns.
US Dollor 
Bangladeshi Tk